Contact our team
Please use the form below for product, order and general customer support enquiries. This helps us direct your message to the right team more quickly.
Team enquires
For all Marketing or team enquiries please contact: Team@scalextric.com
Simon Owen Racing Director Simon.Owen@Scalextric.com
Mark Brown Team Principal Mark.Brown@Scalextric.com
Call us instead
For urgent enquiries, you can call customer services. We recommend using the form above where possible so your enquiry can be routed correctly.
United Kingdom:
Monday to Friday: 9:00am–1:00pm
- +44 (0)1843 233525
For international enquires and services please use the details below.
France
Monday to Friday: 9:00am–1:00pm
- +33 1 60 26 88 70
Italy
Monday to Friday: 9:00am–1:00pm
- +39 02 9475 6710
Germany
Monday to Friday: 9:00am–1:00pm
- +49 3222 1091 973
Spain
Monday to Friday: 9:00am–1:00pm
- +34 518 880 826
Payment enquires
Clearpay
Hornby Hobbies accepts orders paid via Clearpay. You should direct most queries related to your Clearpay account to them. You can access your Clearpay Account here.
How can we help you?
Looking for something specific? Check our support pages for delivery information, returns and repairs, pre-ordering and more.